QUALITY

We actively align ourselves with suppliers that have adopted internationally accepted quality systems.

We operate a continuous improvement system to ensure a professional service to our customers. As well as being audited by a number of our major customers as part of their own quality management systems we also have regular internal reviews of product quality and service performance.

Safety, Health and the Environment

Interchem is a signatory to the Responsible Care Programme, incorporating world best practice standards for issues relevant to the chemical industry, including health and safety, environmental matters, and product stewardship.

The safety and health of our staff and customers, together with the protection of the environment is fundamental to our business. We have a proud record in this area and care is taken to ensure that all products are packed, labelled, transported and stored according to both international and local regulations.

Accreditation

We achieved PRINCE GOLD® accreditation in June 2002 and were the first company in New Zealand to do so on their first attempt with full legislative compliance. PRINCE (Premises Inspection and Certification) is administered by Responsible Care New Zealand (formerly the New Zealand Chemical Industry Council) and requires that we demonstrate compliance with safety, health and environmental protection legislation. To achieve PRINCE GOLD® we must not only meet compliance but demonstrate “best international practice” levels.

Responsibility

We are proactive in participating in industry matters and our compliance team makes industry submissions to ERMA, the Ministry of the Environment, MAF (which now includes NZFSA) and Responsible Care New Zealand on Codes of Practice, proposed legislation amendments and the structure and process of enforcement.

We represent Responsible Care New Zealand on a Hazardous substances technical committee which includes Emergency Response Services, Enforcement Agencies, Department of Labour, the NZ Transport Agency, local councils and the Ministry of Health who work together on emergency planning.